The United States of America has been the most diverse nation; it has actually thrived on its diversity. It is a synthesis of varied races, religions, and cultures.
In other words, the US is the home of many world languages; whether it is Spanish, Italian, Hindi, Mandarin, Chinese, or Arabic, you can find inhabitants conversing in these languages in your surroundings.
This diversity though warrants public sectors-government hospitals, public schools, police, army, local government-to be equipped with language translation and interpretation services, so that they can serve people, effectively. Apparently, there is a gap between the need and number of professionals required to fill the gap. Therefore, the United States public sector has increased the hiring of translation service providers, which is easing communication to non-English speakers.
There are numbers of fields where specialist translators are helping in the public sectors, let us discuss about them one by one.
Hospitals see people from all walk of life, many of whom are not able to communicate efficiently for caregivers to help them, given the high risk of miscommunication. It is at this stages, translation service providers help patients and health professional, alike. A medical interpreter helps patients to explain the problem fully to doctors as well as makes sure that the doctor understands patient’s problem. At medical facilities, translators are crucial to render appropriate medical help.
For law and order to be followed and applied, it is necessary that the citizens are aware of the law and procedures first. Interpreting and translation services are helping the police forces all over the country to convey these procedures to the general public. Moreover, translators and interpreters come handy during investigations where the subjects cannot understand or speak English properly, as single miscommunication can have great implications. The arrangement of language services to prisons is essential; it is central to the safety and well-being of prisoners, serving a jail sentence, as well as for staff of prison.
Access to legal aid by non-English speakers needs professional translation services. During depositions, translators play major roles, where he/she relays information, which if not understood completely, can lead to perjury and could have other consequences. Translators are now commonly available in various offices.
Evidently, professional language translation services are playing a big role in supporting public sector work. Without these translation and interpretation services, public sector will be in a chaos.